Slide 1: WAYS R. Todd Stephens, Ph.D. 5 15 WAYS Web 1.0 vs Web 2.0 Fifteen Ways to Implement Professional / Personal Branding Wednesday, August 31, 2005 R. Todd Stephens,of 19 Slide 1 Ph.D.
Slide 2: Professional Branding 15 WAYS “A personal representation that represents a skill set, a big idea, a belief system, and value-equation that other people find of interest. Personal branding is everything you that differentiates and market yourself, such as your messages, self-presentation, and marketing tactics”. -C. Kupta “Personal Branding is the art of attracting and keeping more clients by actively shaping public” - P. Montoya What is Professional Branding Tom Peters published on this topic in his 1997 Fast Company Article called “A Brand Called You”. The essence of Mr. Peters message is that you are in charge of your brand and that all of us can own some part of the market. Everyone can learn, and educate themselves to become, at some level, an expert. The vast majority of knowledge is available on the Internet and if you look hard enough you can find information pertaining to your specific situation. Almost 10 years after the article, the message is still being spread daily. In a world of sameness, you need to stand out even if that point of light is faint. You and only you are responsible for transforming that faint light into something bigger and that can only be done by a focused effort over a period of time. R. Todd Stephens, Ph.D. Slide 2 of 19
Slide 3: Resume and Curriculum Vita (Universal) 15 WAYS 1 Way st Overview When was the last time you updated your resume? Last year? Five years ago? Basically, if you don’t update your resume every six months then you may be losing the value of your personal metadata. What happens when your metadata goes out of date in the this new world; your value-add goes to zero. The resume is a snap shot in time which is constrained by a page limit imposed by tradition. For those that publish a lot, this may seem like a hindrance.. The CV is the academic equivalent to the resume with the major exception that the CV has no page limit. In fact, most people pride themselves on the length and work very hard at extending it. The CV is obviously more comprehensive than the resume and presents accomplishment over the long haul. More importantly, the CV provides the professional another way of reviewing the progression of your career. Basic Components Curriculum Vita • Education • Research Interests • Honors • Awards • Experience • Books • Publications • Patents • Service • Associations Resume • Objectives • Qualifications • Experience • Education • Technical Skills • Business Skills • Achievements • Miscellaneous 15 Ways Tip… Don’t overlook the benefit of doing both a Resume and a CV as part of your branding program. Review them quarterly and grade yourself on the growth. R. Todd Stephens, Ph.D. Slide 3 of 19
Slide 4: Online Web Presence (Web 1.0) 15 WAYS 2 Way nd Overview The personal web site is still one of the most critical foundations of your professional brand. The online environment allow you to manage your brand perception. The web allows you to archive and display your trademarks. Web sites don’t have to be complicated to be of value. Be sure to focus on the usability, graphics, navigation, metadata, page layout and information content. While technology comes and goes over time, the simplicity of design never does. Maybe a full scale web site is too much time and effort, if so then simply create a blog from one of the many free sources. The key is to get that professionalism out in the public. At the heart of a professional representation is to see that the individual has differentiated themselves from the pack, a diverse set of skills and talent, and a history of delivery. If you can communicate that in a simple and concise manner then you are at the top of your game. Who is doing it Right! http://www.tompeters.com http://www.jimcollins.com http://www.stevehoberman.com/ http://www.answerthink.com/ http://www.davidco.com/ http://www.thomaslfriedman.com/ http://newparadigm.com/ http://www.danpink.com/ http://www.harveymackay.com/ 15 Ways Tip… Design and usability are still critical in establishing your credibility and trustworthiness. Invest the time and money to ensure your web site is professional looking. R. Todd Stephens, Ph.D. Slide 4 of 19
Slide 5: Professional Weblog (Web 2.0) 15 WAYS 3 Way rd Overview Weblogs or blogs have become so ubiquitous that many people use the term synonymous for a “personal web site” (Blood, 2004). Unlike traditional Hypertext Markup Language (HTML) web pages, blogs offer the ability for the nonprogrammer to communicate on a regular basis. Traditional HTML style pages required knowledge of style, coding, and design in order to publish content that was basically read only from the consumer’s point of view. Weblogs remove much of the constraints by providing a standard user interface that does not require customization. Weblogs originally emerged as a repository for linking but soon evolved to the ability to publish content and allow readers to become content providers. The essence of a blog can be defined by the format which includes small chunks of content referred to as posts, date stamped, reverse chronological order, and content expanded to include links, text and images (Baoill, 2004). Who is doing it Right! http://www.roughtype.com/ http://www.tompeters.com http://louisrosenfeld.com/home/ http://sethgodin.typepad.com/ http://blogwrite.blogs.com/ http://ross.typepad.com/ http://scottgavin.info/ http://blog.williamarruda.com/ http://www.sandboxwisdom.com/ 15 Ways Tip… Add to your Blog or contribute to other blogs every day. Stay focused on your topic or area of focus and never confuse the consumer by mixing personal and professional comments. R. Todd Stephens, Ph.D. Slide 5 of 19
Slide 6: Professional Networking (Web 1.0) 15 WAYS 4 Way th Overview The term networking was first used in the 1500’s to describe the utilization of fishing nets versus the traditional line and tackle. What these early fisherman figured out that by using a net you could catch more fish in a shorter period of time; not to mention the least amount of effort. Networking is a lifelong relationship-building process that develops a wide range of interpersonal connections or contacts that you can contact or communicate. Networking is a social process that many of us are not very good at. This is especially true in the information worker where the skills of the introvert are valued higher than those with extrovert soft skills. Networks act as a kind of informal, highly customized, personal ‘knowledge business yellow pages’, providing a handy expert to fill in the brain-powered workers knowledge gap. Six Degrees of Separation 15 Ways Tip… The first step is to start with people you know which might include family, friends, associates, and professional acquaintances. This is the fun part of networking, so enjoy the journey. In 1967, American sociologist Stanley Milgram (2001) devised a new way to test the theory, which he called "the small-world problem." He randomly selected people in the mid-West to send packages to a stranger located in Massachusetts. The senders knew the recipient's name, occupation, and general location. They were instructed to send the package to a person they knew on a firstname basis who they thought was most likely, out of all their friends, to know the target personally. That person would do the same, and so on, until the package was personally delivered to its target recipient. Although the participants expected the chain to include at least a hundred intermediaries, it only took (on average) between five and seven intermediaries to get each package delivered. Milgram's findings were published in Psychology Today and inspired the phrase "six degrees of separation." Slide 6 of 19 R. Todd Stephens, Ph.D.
Slide 7: Social Networks (Web 2.0) 15 WAYS Opportunities • LinkedIn • Friendster • Spoke1 • Classmates • Orkut • Tribe Overview Online social networks, such as Friendster, LinkedIn, and Spoke1, have rapidly acquired millions of users and assist them in forming new social or business contacts through those they already have. These existing contacts are either entered manually or gathered automatically, e.g., from email, instant messaging, and the web of trust for decentralized cryptographic keys (Adamic & Hogg, 2004). Online networks allow people to explicitly articulate their social network, present themselves through a Profile (interests and demographics), post public testimonials about one another, browse a network of people, and establish themselves as subject matter experts with features and answers from LinkedIn. Like any network, the environment must be managed in order to gain the greatest value. LinkedIn now boasts 10 million members and is adding 120,000 per week. Along with many other online networking sites, LinkedIn provides you the ability to crate, manage, and own your online identity. 5 Way th 15 Ways Tip… Never turn down a connection, their address book may prove very useful! The goal is to connect with as many people as possible. R. Todd Stephens, Ph.D. Slide 7 of 19
Slide 8: Publications (Web 1.0) 15 WAYS Opportunities • Newsletters • Magazines • Journals • Books • Book Chapters • Book Reviews or Editing • Monthly Columns • Academic Journals • Online Magazines / Journals Overview It seems like every industry has a trade journal or a magazine. Technology may be the worst of the bunch, from Data Management, to Disaster Recovery; we have a magazine for just about every genre of technology. Each month, these magazines produce mounds of information contributed by people just like you. Not to mention the growing number of online magazines where folks are begging for contributed content. The key is to generate an inventory of publishable material that you can use. This is a lot easier said than done. There are many ways to get published as noted on the right. Ideally, we want a balanced portfolio of publications. Like financial investments, you should never put all of your eggs in one basket. A balanced portfolio would ensure that you focus on the many different levels as well as different categories. Professional articles are great but academic ones are just as important. At a very high level, professional publications need to be simplified and applicability while academic ones need more rigor. There is tremendous value in both of them. 6 Way th 15 Ways Tip… Use the element of reuse to reduce the amount of effort. No one said that an academic or web 2.0 type publication couldn’t be used as a professional publication or vice versa. Reuse is the Key. R. Todd Stephens, Ph.D. Slide 8 of 19
Slide 9: Public Speaking (Web 1.0) 15 WAYS Opportunities • Local Civic Groups • Professional Conferences • Academic Conferences • Communities of Interest • Toast Masters • Religious Groups • Chapter Meetings Overview Speaking in front of a group of people is one of the hardest things we do in life. From Tony Robbins to your Minister, everyone get butterflies before addressing a group of individuals. Remember, the attendees have selected your session to attend. They may have paid to see your presentation but you can bet they want to see you succeed. Nobody goes out and buys a car in hopes that it will break down. Every professional conference is looking for speakers with a story to tell. The hardest step is simply putting together 20 slides that tell that story and submitting it. By far, conferences are the easiest method of getting published. There is always a conference that would like to hear about your case study or observed best practices. The reason is simple; most professional conferences are littered with vendors and consultants. Theory, products, and research are great, but when you have a story to tell, the world will beat a path to your door. 7 Way th 15 Ways Tip… Practice, Practice, Practice. There is no substitute for this. Every professional speaker spends an enormous amount of time working out the session. “It takes me three weeks to put together a good impromptu speech." - Mark Twain. R. Todd Stephens, Ph.D. Slide 9 of 19
Slide 10: Social Publishing (Web 2.0) 15 WAYS Opportunities • Weblogs • Wiki • Podcasts • Social Networking • Ranking • Rating • Industry Forums • Book Marking • Communities • Professional Networks • Photo Sharing (Flickr) • Slide Sharing (Slideshare.net) Overview While we are still very early in the Web 2.0 environment, we still have a plethora of publishing opportunities. It goes without saying that people prefer to browse content versus actually reading and trying to comprehend every word. While I am guilty of not doing this very well, you should try to keep you 2.0 posts to a paragraph or two. Learn to write in a succinct, clear, and effective manner. If you can say it two sentences then do so, wordiness isn’t a virtue in the online environment. If you have more to say then try to break up your posts into multiple posts which will not only help your readers, you help yourself by increasing the possibility of an external link or Goggle result. As we move forward, other opportunities will emerge. Be sure to notice what others are doing to build their Web 2.0 brand. Web 2.0 publishing is real time; there are no delays for editing or market potential. Web 2.0 is the perpetual beta and that will make all of us, under 30, uncomfortable. 8 Way th 15 Ways Tip… Small contributions add up over time. Don’t expect that a single post will move you the Google Rank #1. Brands take time and now the Web 2.0 environments changes your competition exponentially. R. Todd Stephens, Ph.D. Slide 10 of 19
Slide 11: Trademarks (Web 1.0) 15 WAYS Trademarks Overview The choice of the trademark over the conventional term branding is by design. Information workers think of themselves as members of a trade. A trade is a long term process where skills, competencies, and experiences come together to create subject matter expertise. The new world of business is built around ambiguity, collaboration, networks, distributed leadership, loosely coupled processes, and a dispersed workforce. For many in the industry, the transformation has been overnight and the majority of us are not prepared to handle a world without hierarchal structures. The trademark is a physical representation of who you are as opposed to the concepts of branding which are more metaphysical. Generally speaking, information workers are more receptive to the hard elements of a trademark versus the emotional elements of a brand which has roots in sales and marketing. Historically, trademarks have been associated with professions like the pharmacist’s mortar and pestle, the anvil for the blacksmith, the red and white pole for a barber or the wooden Indian statue for tobacco stores. 9 Way th • Volunteer Efforts • Degrees and Education Classes • Roles and Responsibilities • Press Releases • Patents and Trademarks • Past Positions • Professional Affiliations • Programs and Projects • Consulting • Industry Awards and Designated Honors • Certifications 15 Ways Tip… You must, repeat must, managing this like you manage your financial portfolio. Don’t pull a Clark Howard and go cheap, spend what you need to do in order to continue to move forward on your trademark journey. R. Todd Stephens, Ph.D. Slide 11 of 19
Slide 12: Enterprise 2.0 (Web 2.0) 15 WAYS Enterprise Opportunities • Corporate Profiles • Enterprise Wiki • Corporate Blogs • Collaborative Technologies • Social Tagging • Corporate Forums • Book Marking • RSS Overview It seems like we hardly had the opportunity to perfect 1.0 when 2.0 emerged and once again, technology is in the middle of it all. What would Enterprise 2.0 look like? Well, look no further than Time Magazines “Person of the Year” (2006): You. “It's a story about community and collaboration on a scale never seen before. It's about the cosmic compendium of knowledge Wikipedia and the million-channel people's network YouTube and the online metropolis MySpace. It's about the many wresting power from the few and helping one another for nothing and how that will not only change the world, but also change the way the world changes.” Enterprise 2.0 is about you, your collaborative ability to contribute to the vast amount of knowledge in the world today; specifically focusing on your contributions within the organization. We are starting to see power shift from the few that commanded and controlled the flow of information to the many. The business implications of this new media are unclear. No one is really sure where the rich user interfaces, self-service, the long tail, agility, transparency, and the emergent components of trust are going to take us. 10 Way th 15 Ways Tip… As power shifted to the customer, power will also shift to the employee. Information will flow just as the transaction flowed with Enterprise 1.0. We are entering into a new world that we are only beginning to understand and embrace. Get Involved, Now! R. Todd Stephens, Ph.D. Slide 12 of 19
Slide 13: Metrics and Measurements 15 WAYS What to Measure! Overview What gets measured, gets done! You need some sort of tracking system. At the end of the day, the truest measure of your success is how you feel about yourself. Building up your trademarks will improve how you look at yourself and the belief in your abilities. If you think your business is growing or you think your reputation is improving then the effort was completely worth it. Whether you call it self-esteem, selfconfidence or self-worth, if you don’t think highly of yourself, you will struggle with this effort and the results. In order to actually track trademark activity, we are going to need to collect an inventory type system where we can log our activities. Keep in mind, if you are already keeping your Resume or CV up to date this effort should be relatively small. Starting with a simple inventory of trademarks and classifications, We can begin the process of building a simple tracking system. Collect metrics on a monthly basis and review on a quarterly basis. 11 Way th • Postings, Trackbacks and Comments • Information Content • Page Views • Repeat and Unique Visitors • Top Pages • External Links • Search Analytics • Google Page Ranking • Technorati Ranking • Portfolio Inventory of Trademarks • Publication Referencing 15 Ways Tip… Persistence is the key, big accomplishments are simply the summation of little ones. Track It, Manage It, and Deliver it. R. Todd Stephens, Ph.D. Slide 13 of 19
Slide 14: Podcasts (Web 2.0) 15 WAYS Who is doing it Right! Overview A podcast is a digital media file, or a series of such files, that is distributed over the Internet using syndication feeds for playback on portable media players and personal computers. A podcast is a specific type of webcast which, like 'radio', can mean either the content itself or the method by which it is syndicated; the latter is also termed podcasting. The basic idea is that podcasting is a combination of Ipod and RSS (Casting). Although an IPod is not required, the bsic idea holds true of building a audio (podcast) or video (vodcasts). 12 Way th http://www.davidco.com/podcast.php http://www.burrus.com/podcastsDB.html http://www.jimcollins.com/hall/index.html http://www.daveramsey.com http://www.killerinnovations.com/blog/index.html http://davidmaister.com/podcasts/ http://taylormarek.com/blog/ 15 Ways Tip… Regardless of whether you are podcasting from your bedroom or sound studio there is no reason that your podcast cannot have a professional sound and feel R. Todd Stephens, Ph.D. Slide 14 of 19
Slide 15: Metadata Rules 15 WAYS Where Do You Metadata? • Webpage Metadata (Meta-Tags) • Document Metadata (Properties) • Social Tagging • Page and Posting Titles • Classifications • Taxonomy • Website Submissions • Keywords • Descriptions • Abstracts • Naming Conventions • Folksonomies Overview Metadata has traditionally been defined as data about data. Metadata can provide abundant information about where an asset is located, what primitive elements make up the asset, how the asset was developed or created, where the asset is physically located, who the steward of the asset is, and, of course, an inventory of what assets exists. Scientists, researchers, and business practitioners continue to redefine, re-scope, and re-purpose the basic utility of metadata. Metadata is the information you update when no one is looking. No one is going to review your Meta-Tags on your web site or the document properties but you should. Kind of like the old integrity question. Integrity is what you do when no one is watching; same with metadata. Learn the tricks of the trade. Learn how to tag your content appropriately and create effective titles in your blogs. The time spent ensuring that your metadata accurately reflects your content, the better off you will be in the long run. 13 Way th 15 Ways Tip… Be sure to understand your area of specialty keywords and catch phrases. These need to be embedded into your metadata as much as possible. R. Todd Stephens, Ph.D. Slide 15 of 19
Slide 16: Work the “Zues Jones” Fringe (Web 2.0) 15 WAYS 14 Way th Overview Zeus Jones is an interesting example of an organization that has fully embraced the foundational components of a trademark program. They are a company that understands the potential impact of Web 2.0 technologies and the ability to create viral marketing. They state on their web site that they believe that actions speak louder than words and are dedicated to solving business problems by helping clients use their marketing to do things for their customers instead of just saying things to them. Instead of the normal marketing efforts such as building an online web site, brochures, and product announcements, they have utilized several facets of the 2.0 world. Zeus Jones may not be the first person or organization that operates on the fringes of the Web 2.0 area but they are the first organization that has gone public with it. Not as a trial balloon but as an over arching corporate strategy. What are they Doing? • Created a profile on LinkedIn to highlight their past experience and knowledge • Created Music that could be downloaded • Created desktop art with the company logo • Created case study videos YouTube • Created and commented on blogs about business, brands, and special interests • Created cell phone ring tones • Listed goals & values on 43 Things • Entered an online sewing contest • Created a “Zeus Jones” figure in one of the largest virtual worlds “World Warcraft” • Made predictions at “Longbets.org” • Developed RSS feeds to daily information 15 Ways Tip… Work the fringes and be willing to take risks in this new and confusing world. R. Todd Stephens, Ph.D. Slide 16 of 19
Slide 17: Realize That You Are Labor! 15 WAYS 15 Way th The diminishing demand for the technology professional (Labor) has an inverse relation to the Increasing Demand for Talent. Talent Competes on a Global Scale While Labor Competes on a Local Scale… Think About It 15 Ways Tip… Renew Your Passion Refresh Your Skills Re-Invent Your Purpose Re-Imagine Your World R. Todd Stephens, Ph.D. Slide 17 of 19
Slide 18: Summary Trademarks Online Presence Weblogs 15 WAYS Publishing Speaking Networking Enterprise 2.0 Who Am I? We all Can Compete! Resume Inventory CV “If you don’t like change, you’re going to like irrelevance even less.” General Eric Shinseki, Chief of Staff. U. S. Army R. Todd Stephens, Ph.D. Slide 18 of 19
Slide 19: About the Author R. Todd Stephens, Ph.D. R. Todd Stephens is the Technical Director of the Collaboration and Online Services Group for the AT&T Corporation. Todd is responsible for setting the corporate strategy and architecture for the development and implementation of the enterprise collaborative and metadata solutions. Todd writes a monthly online column in Data Management Review and has delivered keynotes, tutorials and educational sessions for a wide variety of professional and academic conferences around the world. Todd holds degrees in Mathematics and Computer Science from Columbus State University, an MBA degree from Georgia State University, and a Ph.D. in Information Systems from Nova Southeastern University. Todd has been awarded four U.S. patents in the field of metadata and collaboration as well as co-authored books on web-enabled applications, open source, virtual workspaces, web 2.0 and collaboration. His upcoming book will focus on the elements of building professional trademarks presented here. 15 WAYS Online: http://www.rtodd.com Enterprise Metadata Blog: http://www.rtodd.com/blog Collaborage: Enterprise 2.0 Blog http://www.collaborage.com R. Todd Stephens, Ph.D. Slide 19 of 19