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Agenda • What is competitive intelligence (CI)? • CI’s strategic importance • How to increase CI’s effectiveness and visibility among internal stakeholders • Recommendations • Open Q&A
Slide 1: Blue Ocean Strategy
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Slide 2: Contents
1. Blue Ocean Vs. Red Ocean Strategy 2. Blue Ocean Strategy Tools 3. Strategy Canvas and Four Action Framework 4. Six Principles of Blue Ocean Strategy 5. Formulating Blue Ocean Strategy 6. Executing Blue Ocean Strategy
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Slide 3: Blue Ocean Vs. Red Ocean Strategy
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Slide 4: Blue Ocean vs. Red Ocean Strategy
Blue Ocean Strategy Red Ocean Strategy
• • •
Create uncontested market space Make the competition irrelevant Create and capture new demand
• • •
Compete in existing market space Beat the competition Exploit existing demand
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Slide 5: Blue Ocean vs. Red Ocean Strategy
Blue Ocean Strategy Red Ocean Strategy
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Break the value- cost trade off Align the whole system of a firm’s activities with its strategic choice of differentiation and low cost
• •
Make the value-cost trade off Align the whole system of a firm’s activities with its strategic choice of differentiation or low cost
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Slide 6: Blue Ocean Strategy Tools
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Strategy Canvas
A diagnostic tool for building a compelling blue ocean strategy It captures the current state of play in the known market space Allow you to understand :
• • where the competition is currently investing the factors the industry currently competes on in product, service and delivery • what customers receive from existing competitive offerings on the market
• •
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Slide 7: Four Action Framework
Eliminate
Raise
Reduce
Create
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Slide 8: Four Action Framework
Eliminate Reduce
Which of the factors that the industry takes for granted should be eliminated? Which factors should be reduced well below the industry’s standard? Which factors should be raised well above the industry’s standard? Which factors should be created that the industry has never offered?
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Raise
Create
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Slide 9: Four Action Framework The Case of Cirque du Soleil (A Circus Company) Eliminate
• • • • Star performers Animal shows Aisle concession sales Multiple show arenas • •
Reduce
Fun and humor Thrill and danger
Create
• • • • Theme Refined environment Multiple productions Artistic music and dance •
Raise
Unique venue
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Slide 10: Six Principles of Blue Ocean Strategy
Formulation Principles 1. Reconstruct market boundaries 2. Focus on the big picture, not the numbers 3. Reach beyond existing demand 4. Get the strategic sequence right Execution Principles 1. Overcome key organizational hurdles 2. Build execution into strategy
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Slide 11: Formulating Blue Ocean Strategy
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Slide 12: 1. Reconstruct Market Boundaries
Head-to-Head Strategy Blue Ocean Strategy
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Focus on rivals within industry Focuses on competitive position within strategic group
• • •
Looks across alternative industries Looks across strategic group within industry Redefines the industry buyer group
•
Focuses on better serving the buyer group
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Slide 13: 1. Reconstruct Market Boundaries
Head-to-Head Strategy Blue Ocean Strategy
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Focuses on maximizing the value of product or service offerings within the bounds of its industry
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Looks across to complementary product and service offerings
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Participates in shaping external trends over time
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Focuses on adapting to external trends as they occur
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Slide 14: 2. Focus on the Big Picture, not the Numbers
Focus on the Big Picture, not Picture the Numbers The Four Steps of Visualizing Strategy
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Visual Awakening Visual Exploration Visual Strategy Fair Visual Communication
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Slide 15: 2. Focus on the Big Picture, not the Numbers
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Visual Awakening
Compare your business with your competitors’ by drawing your “as is” strategy canvas See where your strategy needs to change
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Slide 16: 2. Focus on the Big Picture, not the Numbers
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Visual Exploration
Go to the field to explore the six paths to creating blue oceans Observe the distinctive advantages of alternative products and services See which factors you should eliminate, create, or change
• •
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Slide 17: 2. Focus on the Big Picture, not the Numbers
Visual Strategy Fair
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Draw your “to be” strategy canvas based on insights from field observations Get feedback on alternative strategy canvases from customers, competitors’ customers, and noncustomers Use feedback to build the best “to be” future strategy
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Slide 18: 2. Focus on the Big Picture, not the Numbers
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Visual Communication
Distribute your before-and-after strategic profiles on one page for easy comparison Support only those projects and operational moves that allow your company to close the gap to actualize the new strategy
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Slide 19: 3. Reach Beyond Existing Demand
• First tier: “Soon to be” noncustomers who are the edge of your market, waiting to jump ship • Second tier: “Refusing” noncustomers who consciously choose against your market • Third tier: “Unexplored” noncustomers who are in markets distant from yours
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The Three Tier of Noncustomers
Slide 20: 4. Get The Strategic Sequence Right
The Sequence of Blue Ocean Strategy
Buyer utility Is there exceptional buyer utility in your business idea? Price Is your price easily accessible to the mass of buyers? Cost Can you attain your cost target to profit at your strategic price?
Adoption What are the adoption hurdles in actualizing your business idea?
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Slide 21: Executing Blue Ocean Strategy
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Slide 22: 5. Overcome Key Organizational Hurdles
Overcome Key Organizational Hurdles
Cognitive Hurdle
Resource Hurdle
Motivational Hurdle
Political Hurdle
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Slide 23: 5. Overcome Key Organizational Hurdles
Cognitive Hurdle (status quo) • • Ride the “Electric Sewer” Meet with Disgruntled Customers
• Resource Hurdle • •
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Redistribute resources to your hot spots Redirect resources from your cold spots Engage in horse trading
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Slide 24: 5. Overcome Key Organizational Hurdles
• Motivational Hurdle • • Zoom in on Kingpins (key influencers) Place kingpins on a fishbowl Atomize to get the organization to change itself
• Political Hurdle •
Secure a consigliere on your top management team Leverage your angels and silence your devils
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Slide 25: 5. Build Execution Into Strategy
Fair Process of Strategy Strategy Formulation Process Fair Process – Engagement, Explanation, Expectation clarity Attitudes Trust and Commitment – “I feel my opinion counts” Behavior Voluntary Cooperation – “I’ll go beyond the call of duty” Strategy Execution Exceeds Expectation – self initiated
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Slide 26: Source of Reference
• W. Chan Kim and Renée Mauborgne, Blue Ocean Strategy, HBS Publication
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Slide 27: End of Material
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