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In this three-part Module we explore the subjects of learning and knowledge, their characteristics, their roles in organisations, and in society, their attainment and application, and also their management in an organizational sense. Throughout we shall make specific reference to healthcare and, particularly, to learning and the management of knowledge in the National Health Service (NHS).
At numerous points in our three modules we shall refer to an number of management experts, specialists and ‘thought leaders’, one of whom – Peter Drucker – is perceived by many to be the ‘thought leader’, the management guru who points the way, often with almost chilling clarity, to the future. Thus it is that we open our first module with two quotations from Drucker’s 1999 book “Management Challenges of the 21st Century” :
“In today’s economy the most important resource is no longer labour, capital or land - it is knowledge.”
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